Minutes
for Meeting of January 26, 2007
P3
Session Room, The Haven Resort & Institute
Attending:
Board: Bill Chalmers, Steve Davis,
Mark Gunderson, Rick Jackson, Laurie Kelley, Connie Munro, Linda Nicholls, David
Raithby, Paul Robillard, Dave Tyler
Ex-Officio
Members: Gerry
Owen, Randy Wong
Friends
of Haven:
Ron Adkins
Management: Carole Ames, Rachel Davey
(joined meeting at 9:40am), Rick Jackson, Lorena Lavers, Bill Leuze, Christine
Purfield
Guests
& Others:
Andrew Bing, Wayne Dodge, Gwen Ewan (portions attended as noted in minutes).
Regrets: Bryan Croeni,
1.
Call to
Order at 9:00am by BC.
2.
Check-Ins
All present checked in.
3.
The
Haven’s Vision & Mission
The Vision and Mission statements were read by BC.
4.
Approval
of Agenda.
The agenda was approved with these amendments:
a.
BC -
Accountability agreements added under New Business.
b.
BC - Item
4.b deferred until later in agenda so that Wong/McKeen letter can be read
aloud.
c.
RJ - Item
4.c deferred until RD joins meeting.
d.
BC - Item
6 (in-camera) time estimate changed from 60 minutes to 45 minutes.
e.
The Audit
& Finance Report was distributed by hand for Item 5.c.
[RD
joined the meeting at 9:40am]
5.
Acknowledgement
of Joann Peterson
The Board set aside time to share thoughts and feelings
about Joann Peterson, who passed away January 9, 2007. Joann was The Haven’s Director of Education, a core faculty member, and a member of the Standards and
Practice Committee.
a.
RJ advised
that there has been an outpouring of sentiment from around the world, much of
which is recorded in the blog established for this purpose.
b.
It was
particularly noted that Joann shaped and nurtured The Haven’s Intern Training
Program.
c.
Following
a heart-felt sharing of memories, feelings and appreciations there was
discussion about ways in which to acknowledge Joann such as the naming of rooms
or buildings, and/or the establishment of a fund for intern training.
d.
LK noted
the importance of recognizing our founders and leaders, and that The Board has
yet to do this for Ben and Jock.
6.
General
Board Affairs
a.
Approval
of Minutes
Moved by LK, and seconded by SD,
That Draft 3 of the December 15, 2006 minutes be adopted.
Motion carried.
b.
Executive
Director’s Report
i.
RJ advised
that Carole Ames is leaving her position as Executive Assistant to the Board.
He noted that Carole has been here since the beginning of the committee
formation and through the Chair transition, and that her assistance has been
significant. Christine Purfield will be taking over these duties.
ii.
RJ noted
that Gwen Ewan will continue as Acting Director of Education for now, heading
up the Intern Training Program. The position title and duties are under
review.
iii.
RJ
commented that the Strategic Plan as initially drafted last summer could have
provided more context. He provided an overview of the revised draft document
and explained the review process it has been through.
1.
There was lengthy
discussion regarding the merits of adopting the Strategic Plan as is, or further
revising it, or waiting for any faculty input from tomorrow’s meeting and then
incorporating this.
[Andrew
Bing joined the meeting at 10:15am]
2.
MG noted
his disappointment that he had not received the ED report, the A&F report,
or the Faculty arena items, prior to this meeting.
3.
LK
requested that in the future there be clear structured processes created to
bring projects, tasks and initiatives like this to a conclusion. Aspects such
as collaboration and time-lines should be included.
4.
DT noted
the need to clarify key stakeholders, for example faculty. CP added that
employees should be included in this manner as well.
Moved by MG, and seconded by DR,
That the Revised Strategic Plan, dated
January 2007, be adopted.
Motion carried.
Moved by LN, and seconded by RJ,
That the Board strike a Strategic
Planning Process Committee, to be comprised of DT, LN,
LK and BC, with management represented by the ED, responsibilities to include
establishment of clear processes with time-lines.
Motion carried. MG opposed.
[Meeting
adjourned at 11am, and reconvened at 11:10am.]
5.
RJ advised
that, upon review of correspondence to faculty, it was apparent that faculty
had been advised their input from tomorrow’s meeting would be considered. It
is therefore important to accept that input, if any.
6.
LN
requested that, in the future, communication from the Board to faculty be
copied to the Board.
iv.
RJ
summarized the status of The Haven’s relationships with Hai Wen (China) and Huawei (China).
1.
Negotiations
with Hai Wen for a new 1-year contract were not successful so the relationship
has ended. A refund claim for the contracted Intern Training Program is being
considered. The Haven has requested that faculty ask for permission to use The
Haven’s intellectual property in any teaching for Hai Wen.
2.
The
Haven’s relationship with Huawei is continuing.
3.
CA advised
that The Haven will be offering a refund of CDN$10,000 to Hai Wen for the
Intern Training Program.
4.
LN advised
that she has been told there are hard feelings at Hai Wen towards The Haven.
She also noted that she has been approached to teach for Hai Wen, however she
declined because the proposal was similar to The Haven courses and models and
thus a conflict. DR noted that he too was approached and declined.
5.
It was
agreed that The Haven’s relationship with Hai Wen should be addressed with an
aim to improving it, once outstanding financial details have been finalized.
v.
RJ noted
that this is his last report. He commented that the management re-structuring
is in place, and the work has been done towards the inclusion of faculty.
vi.
Managing
Directors commented on their sections of the ED report:
1.
Programs
a.
RJ
circulated the Accountability Agreement for the Director of Programs.
b.
RD invited
questions on her part of the ED report.
c.
RD
provided an overview of proposed initiatives she is exploring, the over-riding
objective being to increase participant numbers in courses. Included in the
list, which will be provided separately as per request, are:
i.
increasing
value of courses,
ii.
marketing
using statistics,
iii.
maximizing
events such as the Vancouver Symposium, continuing with closed courses,
iv.
exploring
expansion of Haven Away (in discussion with CA on this),
v.
investigating
why people don’t come back, and
vi.
increasing
utility of “survey monkey” statistical results.
d.
The Board
was appreciative of RD’s presentation and the ideas she is proposing.
e.
RD invited
the Board to respond directly to her on any of the topics mentioned.
7.
Meeting
adjourned by BC at 12:05pm for lunch.
[Andrew
Bing left meeting at this time.]
8.
Meeting
reconvened by BC at 1:00pm.
[Wayne
Dodge and Gwen Ewan joined meeting at this time.]
9.
General
Board Affairs
a.
Executive
Director Report (cont’d)
1.
Finance.
a.
LL
provided an overview of her report and responded to questions.
2.
Operations.
b.
BL
outlined his report and noted some additional items:
i.
The bed
delivery has been delayed by one week, which BL had addressed in his earlier
contingency planning. He describes this as a “wrinkle, not a disaster”. He noted
that he makes a practice of designing a process to accommodate unexpected
developments such as this.
ii.
The new
ground-level accommodation planned for Joann (in Eagleview) will still proceed
in order to create a wheel-chair accessible resort suite as well as faculty
meeting rooms to the rear. BL circulated a draft floor plan for comments;
these included the suggestion of a second bathroom. BL noted that this draft
floor plan will be circulated to the Faculty meeting scheduled for Jan 27/07.
b.
Wong/McKeen
Donation
i.
BC read a
portion of a letter from Ben and Jock, dated Dec 27/06, which stated in part:
“We wish to donate the contents of the Reps Library to the Haven Foundation
as of this date. This will include all the books and other contents of the
Reps Library.”
ii.
The Board
was very appreciative of this significant contribution, especially given the
value of these reference materials for the Intern Training Program.
iii.
BL noted
that he has digitally catalogued all Wong/McKeen art work on the property, in
consultation with Jock, and that this information can now go to our insurers.
10.
Committee
Reports
a.
Education
i.
CM advised
that there is nothing new to report until after the Faculty meeting which will
be held Jan 27/07.
ii.
CM advised
the Wendy Huntington been invited to join the Education Committee to replace
Marlyn Farrell who stepped down. Wendy has accepted this invitation.
iii.
CM noted
that the interplay between the Education Committee, the Standards &
Practice Committee and the Faculty will continue to develop.
b.
Standards
and Practice
i.
DR advised
that he has nothing new to report.
c.
Audit
and Finance
i.
DT
provided an overview of the A&F Committee’s report, with apologies that it
had not been distributed in advance with the rest of the agenda package. CA
noted that this was a communication slip between them.
Moved by DT, and seconded by DR,
That the Audit & Finance Report dated
Jan23/07 be accepted.
Motion carried.
ii.
CP advised
that the Foundation Audit function is being handled internally, which is
unusual however completely acceptable legally.
d.
Procedural
Note
i.
CA made a
general procedural noted that being that the system for making the Board agenda
packages available one week prior to Board meetings continues to be flawed,
with some materials often distributed late electronically, and sometimes by
hand. She encouraged the consideration of how the system can be refined to
make it more effective.
e.
Development
and Marketing
i.
BC noted
that there is a shortlist for the Director’s position, and that options for
filling the position as is, or with modifications, or being deferred until the
new ED is hired, are being considered.
f.
Facilities
i.
BL provided
a summary of the Eagleview/Kingfisher renovations.
ii.
GO
questioned the effect of removing one resort room for the inventory given that
the number of current rooms is non-conforming.
iii.
BL is of
the opinion that the current situation is not legal non-conforming, meaning
that it is not protected regardless of whether it is reduced or not.
iv.
It was
agreed that further discussion on this matter could continue outside of the
meeting.
11.
The
meeting went in-camera at 2:05pm, and then adjourned at 2:50pm for the joint Faculty/Board session.
12.
The
meeting re-convened at 5:10pm, following the joint Faculty/Board session.
13.
New
Business
a.
Executive
Director Search Committee.
i.
MG
proposed that a faculty member be invited to sit on this committee.
ii.
There was
lengthy discussion about the relative merits of the proposal, including the possibility
of CM stepping down so that the total number of members could remain at 6.
iii.
MG
withdrew his proposal.
iv.
LK
suggested that this be revisited so that a decision can be made later. She
noted that the Committee can choose to swap members if they wish.
b.
Email
Communication.
i.
SD
requested clarification on the decision-making process as it occurs by email.
ii.
It was
agreed that messages should be labeled “for discussion”, “for information”, or
“for decision”.
iii.
It was
agreed that time-lines should be included.
iv.
BC will
provide email protocols for consideration.
v.
It was
agreed that no response is only confirmation if a time-line has been stated.
c.
Accountability
Agreements.
i.
BC
inquired as to why the agreements have not been submitted by all Directors. He
asked that all Directors please do so.
ii.
DT noted
that he had not been made aware of this matter.
d.
Distribution
of Maria Gomori Email.
i.
LN asked
if the Board would agree to her circulating Maria Gomori’s email (regarding
Maria’s positive impressions including recent communications from the Director
of Programs) to faculty and management. The Board agreed.
e.
Resignation.
i.
PR
announced that his is resigning from his position as Director, and from all
committee activity. He is prepared to stay on as a Foundation Member.
ii.
Appreciation
for all his has contributed over the last 5 ½ years was expressed by the Board.
iii.
LL noted
that PR has signing authority for the Foundation. PR agreed to defer his
official resignation until this is changed. In the meantime he asked that he
be removed from all group email lists.
f.
Governance.
i.
MG noted
that the Board Director numbers will need to be reviewed, as well as Directors’
annual reviews.
g.
Joint
Faculty/Board Meeting Outcomes
i.
LN checked
to see if there was anything coming out of the joint Faculty/Board meeting to
be addressed. There was general discussion about the quality of the meeting
and how to proceed from here.
14.
Meeting
terminated at 5:55pm.
Action
Items:
- Strategic
Planning Process Committee to consider any feedback which may be received
from the Jan 27/07 Faculty meeting.
- RD
distributed outline of proposed initiatives, with invitation for Board
input.
- RJ
to solicit input from the Faculty, meeting Jan 27/07, on the draft floor
plan for Eagleview, with specific reference to the proposed faculty rooms.
- BL
to ensure digitally catalogued Wong/McKeen artwork inventory is provided
to The Haven’s insurer.
- All
Directors, Committee Chairs and Management reminded to have agenda items
submitted in time for agenda distribution, which has been agreed will
occur one week prior to each Board meeting.
- BL
and GO to discuss impact of removing one resort room from the property in
the context of legal non-conforming or non-legal non-forming status.
- BC
to circulation sample email protocol for consideration.
- BC
to provide DT with information on Accountability Agreements.
- All
Directors to submit their proposed Accountability Agreements to BC as soon
as possible.
- PR
to be removed from all Board email group email lists; formal resignation
to be accepted as soon as necessary changes are made for Foundation
signing authority.
Minutes
recorded by: Carole
Ames
Minutes
adopted: March 30, 2007